Shipping & Delivery

1. How much does shipping cost?

– We offer free shipping on all orders.

2. Shipping & Handling:

We process orders on business days which are Monday through Saturday PST, and exclude holidays observed by the Post Office: New Year’s Day, Presidents’ Day, Memorial Day,
Independence Day, Labor Day, Thanksgiving, and Christmas.

Our shipping methods being currently available is DHL Global Mail. Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product.
Packages shipped from our US warehouse are shipped through USPS , UPS About Necklace, We ship all orders from our USA factory. Due to Covid-19, some international packages may be delayed due to routing or customs delays.
Order processing time: 1 – 3 business days after purchase.
Standard shipping/transit time: 15 – 20 business days.

3. Order Tracking:

You will receive a confirmation email with a tracking link so that you can follow your order all the way home! Please allow 3-7 days for the carrier to scan your package into their system.

If you attempt to track your package and there is no information available that just means the carrier has not processed your package yet. When the package is scanned into their system, tracking events will populate on the tracking page.

4. Can the order be delivered to multiple addresses?

We do not offer shipping to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately.

5. Do you offer delivery to PO Boxes or Military APO/FPO addresses?

– Yes, we can send shipments to PO Boxes and Military APO/FPO addresses.
– Orders shipped to APO addresses are done so via DHL Global Mail, and then are turned over to USPS for final delivery (through the military mail system). Shipments to APOs can take up to 45 additional days to arrive.

– Unfortunately, once the package enters the military mail system, tracking ceases to update for military security reasons. This means that we no longer have visibility of your order and cannot provide tracking information.